Thank you for shopping with Rich Card. Below you’ll find all the details about our shipping process to ensure a smooth and transparent experience for you.

1. Do You Ship All Over Bangladesh & What Are the Shipping Costs?
Yes – we proudly ship nationwide across Bangladesh with tracking facilities.

Inside Dhaka: Tk. 70.00
Outside Dhaka: Tk. 110.00

No hidden charges or sales tax – we aim to keep things simple and transparent.

2. Shipping & Processing Times
Processing Time:

Orders are typically processed within 1–2 business days (excluding weekends and public holidays).

Shipping Time (After Dispatch):
Inside Dhaka: 1 to 2 business days
Outside Dhaka: 2 to 3 business days

Important:

We do not ship on weekends.
Please double-check your address before placing an order. Ensure it includes flat/suite number, road number, and zip code.

Once an order has been dispatched, we cannot change the delivery address.

We do not offer refunds for orders that are already in transit.

Urgent Orders:
If you need an item urgently before a specific date, please avoid placing the order, as delivery times depend on courier service performance and external factors beyond our control.

3. Where Can I Find My Tracking Number?
Once your order is shipped, you will receive an SMS or email with your tracking number.

If you haven’t received it or the tracking link doesn’t work, please contact our support team. We’re happy to assist you!

4. Unexpected Delays
Delivery delays can occasionally occur due to:

Traffic congestion
Courier staffing issues
Severe weather
Public holidays or strikes
Natural disasters or other unforeseen events

We appreciate your patience in such situations. If your package seems delayed, contact us and we’ll promptly work with the courier to resolve the issue.

Our Shipping Address:
RichCard Ltd.
22R4+Q32, Soriout Nogor Rd, Ashuganj
Brahmanbaria, Dhaka, Bangladesh
Website: https://richcardbd.com

For any questions or help, feel free to contact our support team.

Phone/WhatsApp: [+8801540654585]
Email: [support@richcardbd.com]

By placing an order with Rich Card, you agree to our shipping policy terms.